Shipping policy
📦 SHIPPING POLICY — SAH GLAMOURR COSMETICS
Thank you for shopping with Sah Glamourr Cosmetics. We are committed to delivering your orders with care, transparency, and professionalism worldwide.
🕒 PROCESSING TIME
Please allow 14–20 business days for all custom and wholesale orders, including sample kits. This timeframe allows for production, branding, quality checks, and secure packaging.
Digital products (eBooks, templates, business tools) are delivered instantly via email after purchase. Please check your spam/junk folder if you do not receive it within a few minutes.
🌍 SHIPPING DESTINATIONS
We currently ship to selected countries and regions, including:
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United Kingdom
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Europe (EU)
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United States
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Selected International (Rest of World) destinations
If your country is not listed at checkout, please contact us for a custom shipping quote.
🚚 COURIERS & DELIVERY ESTIMATES
UK Orders
• Evri or DHL
• Estimated delivery: 2–5 business days after dispatch
International Orders
• Royal Mail Tracked & Signed
• Estimated delivery: 7–14 business days after dispatch
(Delivery times may vary due to customs processing.)
All physical orders are Tracked & Signed for secure delivery.
💌 SHIPPING COSTS
Shipping costs are calculated at checkout based on your region and order value, not weight.
Wholesale and international shipping prices include:
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Postage
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Handling
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Packaging
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Processing fees
We do not offer free shipping unless stated as part of a promotional offer or discount code.
🌎 CUSTOMS, DUTIES & IMPORT FEES
International wholesale orders may be subject to customs inspections, handling fees, or import duties, particularly for cosmetic products.
These charges are determined by local customs authorities and are outside of our control. Shipping rates are set to help cover international handling and processing costs.
❗ DELAYS, LOST OR MISSING PARCELS
Once your order has been dispatched, you will receive a tracking number via email.
If your parcel is delayed:
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Please contact the courier directly using your tracking link.
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If the issue is not resolved, contact us and we will assist where possible.
Sah Glamourr Cosmetics is not responsible for delays caused by customs clearance or courier processing times.