Refund policy
At Sah Glamourr Cosmetics, all sales are final. We do not offer refunds, returns, or exchanges, so please double-check your order before completing checkout to ensure all items, quantities, and shades are correct.
🚫 No Returns or Refunds
We reserve the right to refuse any and all returns, reshipments, or refund requests at our discretion.
This applies to all orders, including international purchases.
📥 Digital Products (eBooks, Trackers, Downloads)
All digital product sales are non-refundable. Due to the instant-access nature of these items, we do not accept refunds, exchanges, or cancellations under any circumstances.
By purchasing a digital product from Sah Glamourr Cosmetics, you agree:
-
Not to share, resell, or distribute the files.
-
All digital files are for personal use only and are protected under copyright.
Any unauthorized sharing or duplication will result in legal action.
🌍 International Orders & Customs
Sah Glamourr Cosmetics is not responsible for any customs fees, import duties, taxes, or clearance charges. These are the buyer’s responsibility.
📦 Damaged or Incorrect Items
If you receive a:
-
damaged item,
-
defective product, or
-
wrong item
please inspect your parcel immediately and contact us within 48 hours of receiving it.
To report an issue, email us with:
-
Your order number, and
-
Clear photos of the problem (multiple angles preferred).
We will investigate and do our best to resolve the situation.
💬 Need Support?
If you have any questions or concerns about your order or our policies, feel free to contact us directly. We're here to help and make sure you feel supported as part of the Sah Glamourr family.