F&Qs
Sah Glamourr Cosmetics – Your Questions Answered!
1. Do you offer private label lip gloss or liners?
Yes! We offer private label lip glosses, liners, lip oils, lip masks, and more. You can customize your tubes, shades, and even add your logo. Just leave your details in the notes at checkout and email your logo with your order number.
2. Can I provide my own tubes or packaging?
At this time, we do not offer the “provide your own” tube service. However, we have a wide range of high-quality tubes available. If there's a style you love, send us a picture—we may offer something similar!
3. How long is processing and shipping?
Orders typically take 5–10 business days to process before shipping. Wholesale or custom items may take longer up to 14-20 business days. You'll receive a tracking number once dispatched.
4. Do you ship internationally?
Yes! We ship worldwide. Shipping costs will be calculated at checkout based on your location.
5. Do you accept returns or exchanges?
Due to the nature of cosmetics and hygiene reasons, we do not accept returns or exchanges. Please read all product info before purchasing.
6. What happens if my order is lost or delayed?
We’re happy to assist with delays, but once your order is shipped, it’s in the hands of the courier. If your item is delayed or missing, please contact the courier directly. You can also reach out to us and we’ll try to help from our end.
7. Can I book a consultation to start my business?
Yes! We offer beginner-friendly consultation calls that include product advice, packaging tips, and more. You’ll also receive either a free vendor or a discount code.
8. Do you offer digital products?
Yes, we offer helpful digital resources like eBooks, business trackers, and vendor lists to help guide your cosmetic business journey.
9. Can I resell your glosses under my brand?
Of course! Our wholesale options are designed to let you rebrand and resell. Just don’t use our photos, product names, or branding as your own.
10. Do I get a discount if I leave a review?
Yes! Leave us a review and tag us on socials to receive a discount on your next purchase. Reviews help our small business grow.